Return & Refund Policy

Last Updated: September 16th, 2025

At Cloneversations, we create and deliver digital Personality Packs and related downloadable products. Because these items are digital goods delivered instantly, all sales are considered final and non-refundable once the purchase is completed.

No Returns or Refunds

  • Due to the nature of digital downloads, we cannot accept returns, exchanges, or cancellations.
  • Once your purchase has been confirmed and the files delivered, you will have immediate access to the product and we cannot issue a refund.

Exceptions

We may consider a refund only under the following circumstances:

  • Duplicate purchase (accidental multiple orders of the same product).
  • Technical issue on our end that prevents you from accessing or receiving the file.

To request an exception, please contact us at cloneversations@gmail.com within 7 days of purchase. We will review each request individually.

Customer Responsibility

  • It is the customer’s responsibility to ensure they have the proper software, platform, or setup to use our digital products before purchasing.
  • We encourage you to review product descriptions carefully and reach out with any questions before completing your order.

Contact Us

If you have questions about this policy, please contact:
Cloneversations Support
cloneversations@gmail.com